What is the mission of Judson & Co.?

We realizes that our success depends on our customers success. Knowing that, it is our goal to help our customers in their quest for success by selecting top quality, best selling products and offer them to you at volume pricing.

Offering new exciting products is the business model that has made us successful, but only because it has made our customers successful. New products have a stimulating effect on both customers and employees as well. Excited employees are better sales people and excited customers are better customers. Your employees will greet customers with enthusiasm when they have something new to offer them. Exited customers will tell others of their experience and return often to see "what's new".

Why should I buy from Judson & Co.?

Judson & Co. is a company you can trust. We offer you quality, top selling products at volume pricing. Trust us to send you only what you ordered, no substitutes without your approval. Trust us to deliver every order on time and packed professionally.

Where are you located?

Our warehouse is located in Decatur, Alabama. However, we exhibit at several trade shows including Atlanta's AmericasMart in downtown Atlanta Ga.

Do you have a catalog?

Judson & Co. now offers an online catalog with over 2500 items available for viewing and ordering online. Our online catalog allows us to bring new products to the marketplace much faster. We update our website's New Arrivals category with new product daily.

Shopping at Judson & Co. will give your store access to quality products that are the most recent and best selling trends which will make your customers want to come back for more.

Who can buy from Judson Company?

Judson Company is wholesale to the trade only. In order to purchase you must be a bona fide retailer.

Do you require a business license?

Customers in Alabama are required to fax a copy of their business license before we can send their order.

Fax # 256-355-1635

How do I create an account?

Creating an account is simple at Judson & Co. To create an account just click on the "create and account" link located at the top of the page. Complete the short sign-up page, select you own password and you are ready to shop.

Do you have volume pricing?

Yes, orders over $400 wholesale receive an additional 25% volume discount. This discount is based on order dollar amount, not on quantities per item. The volume discount is automatically calculated in the shopping cart and displayed near the bottom of the page.

What is your guarantee?

We guarantee your complete 100% satisfaction. It's our goal to sell only top quality products. Should you receive items that do not meet you expectations or items that are damaged or defective, simply return them within 10 days of the invoice date for credit.

Returned items must be in original condition and in original packaging. Items which have been displayed for sale or worn may not be returned.

No credits allowed for shipping.

Returned items may affect your discount.

What quality are your watches.

When you buy from Judson & Co. you are assured you are purchasing quality products. Our watches are multi- plated for a long-lasting brilliant finish, a quality battery and a Japanese movement (most with 3 hands). Many of our watches come with genuine mother of pearl dials, and genuine Swarovski crystal as noted in the descriptions.

Is your sterling silver jewelry marked .925?

All the jewelry in our sterling silver jewelry category is .925 sterling silver.

.925 sterling silver refers to the percent of silver that makes up the alloy in sterling silver.

All imported sterling silver is required to be marked .925, it may be stamped in the metal or if the item is to small it may only have a tag attached or inside the packaging. Domestic jewelry made in the U.S. however, is not required to be stamped or tagged.

How do I place an order?

To place an order with Judson & Co., add items to your shopping cart and put your order through online! If you are not comfortable ordering online, you may phone or fax your order to us. However, phone and fax orders will take longer to process.

Our online order system is streamlined and highly integrated, therefore the shipments go out much quicker.

How are your items shipped?

We ship most orders via UPS. You are able to select the shipping level (UPS ground or air delivery) during the first stage of the checkout process.

Do you ship internationally?

If you would like to place an order and you live outside the USA, please email us, or call us at 256-355-8844.

How soon are most orders shipped?

Most Internet orders are shipped same day for orders placed before 12:00 PM CST. Fax or phone orders and all orders during peak sales periods may take an additional day so please plan appropriately. Orders with higher shipping levels will be given higher priority (eg. UPS Next Day Air orders will be given priority over UPS Ground).

How do you handle back orders?

We will ship all available back orders within 14 days of invoice. There is no shipping charge on back order shipments. Orders with less than $20 back ordered items are automatically canceled. You may reorder items on your next order. All back orders are canceled after 14 days.

I can't see the categories.

The categories menu requires that you have cookies enabled. Please look on our homepage for more information on enabling cookies.

The payment page says that I have an AVS mismatched, what should I do?

AVS is a order screening system to insure the card holder against unauthorized use. The system will only approve an order being shipped to the address where you receive your credit card bill,

or to an alternate ship-to address on file with your credit card company.

If you receive an AVS (Address Verification Service) error during the checkout, you have 3 options:

1. Call you your credit card company and have them add an alternate ship-to address, this will not change where you receive your bill and is done instantly so you should be able to complete your order within a couple minutes.

2. On the payment page of the checkout process, you can select the third option "Request a Callback for Credit Card Info" and then complete your order. We will phone you for your credit card information.

3 Or you can simply call us, we will take your credit card info and process your order for you.

If you are still receiving an error please contact us at 256-355-8844.

Help, I can't get my order to go through.

If you are having problems getting your order to go through, please contact us at 256-355-8844